Cookie Policy
Last updated: January 15, 2025
This Cookie Policy explains how Rentaleio ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at http://rentaleio.com and use our software-as-a-service platform ("Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
By continuing to browse or use our Service, you agree that we can store and access cookies and other tracking technologies as described in this Cookie Policy.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Rentaleio) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
2. Why We Use Cookies
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Service. Third parties serve cookies through our Service for advertising, analytics, and other purposes. This is described in more detail below.
3. Types of Cookies We Use
Essential Website Cookies
These cookies are strictly necessary to provide you with services available through our Service and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Service, you cannot refuse them without impacting how our Service functions. You can block or delete them by changing your browser settings, but this may prevent you from using certain features of the Service.
Examples of Essential Cookies:
- Session cookies: Used to remember your login state and keep you authenticated as you navigate through the Service.
- Security cookies: Used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
- Load balancing cookies: Used to distribute user requests across our servers to optimize performance.
- CSRF tokens: Used to prevent cross-site request forgery attacks and protect your security.
Performance and Functionality Cookies
These cookies are used to enhance the performance and functionality of our Service but are non-essential to its use. However, without these cookies, certain functionality may become unavailable.
Examples of Performance Cookies:
- Preference cookies: Remember your settings and preferences, such as language preferences, timezone, and display settings.
- User interface cookies: Remember your customization choices and interface preferences.
- Video player cookies: Used to remember your volume setting and playback preferences when watching videos.
Analytics and Customization Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Service is being used or how effective our marketing campaigns are, or to help us customize our Service for you.
Examples of Analytics Cookies:
- Google Analytics: Used to track and analyze user behavior, page views, session duration, and traffic sources. This helps us understand how users interact with our Service and improve the user experience.
- Heat mapping tools: Used to understand where users click, scroll, and spend time on our pages to optimize layout and design.
- A/B testing cookies: Used to test different versions of pages to determine which performs better.
- Usage statistics: Collect data about feature usage, error rates, and performance metrics.
Advertising Cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Examples of Advertising Cookies:
- Retargeting cookies: Used to display relevant advertisements to users who have previously visited our Service.
- Interest-based advertising: Used to display ads based on your browsing behavior and interests.
- Conversion tracking: Used to measure the effectiveness of advertising campaigns and attribute conversions to specific ads.
- Social media cookies: Set by social media platforms to track your activity and display relevant ads on their platforms.
Social Networking Cookies
These cookies are used to enable you to share pages and content that you find interesting on our Service through third-party social networking and other websites. These cookies may also be used for advertising purposes.
Examples of Social Media Cookies:
- Facebook Pixel: Tracks conversions from Facebook ads, optimizes ads, and builds targeted audiences for future ads.
- Twitter cookies: Enable sharing content on Twitter and track engagement with Twitter content.
- LinkedIn cookies: Enable sharing content on LinkedIn and track professional engagement.
- Share buttons: Enable easy sharing of content across various social media platforms.
4. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies to collect and store information about your use of our Service:
Web Beacons (Pixel Tags)
Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Service or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Service to another, to deliver or communicate with cookies, to understand whether you have come to our Service from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns.
Local Storage
Local storage is a web technology that allows websites to store data locally on your device. Unlike cookies, local storage does not expire and can store larger amounts of data. We use local storage to enhance performance and user experience by caching certain application data locally on your device.
Session Storage
Session storage is similar to local storage but is cleared when you close your browser. We use session storage to temporarily store data during your browsing session to enhance performance and user experience.
Device Fingerprinting
Device fingerprinting is a technique that combines multiple device characteristics (such as browser type, operating system, screen resolution, and installed fonts) to create a unique identifier for your device. We may use device fingerprinting for security purposes to detect and prevent fraudulent activity.
5. How Long Do Cookies Remain Active?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie:
- Session Cookies: Session cookies last only as long as your online session. They are deleted from your computer or device when you close your browser. We use session cookies to keep you logged in while you navigate our Service and to remember your actions during a single browsing session.
- Persistent Cookies: Persistent cookies remain on your computer or device after you close your browser. They can be used by the website to recognize your device when you return. Persistent cookies last until they expire or until you delete them. We use persistent cookies to remember your preferences and settings, to keep you logged in across sessions, and to analyze your use of our Service over time.
6. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third-party cookies are subject to the privacy policies of the third parties that provide them.
Third parties whose cookies we may use include:
- Google Analytics: To analyze website usage and improve our Service. Privacy Policy: policies.google.com/privacy
- Payment Processors: To process payments securely (e.g., Stripe, PayPal). These services have their own privacy policies.
- Advertising Networks: To display relevant advertisements and measure campaign effectiveness.
- Customer Support Tools: To provide customer support chat and help desk functionality.
7. Your Choices Regarding Cookies
You have several options for managing cookies and other tracking technologies:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.
You can find information about how to manage cookies in popular browsers at the following links:
Opt-Out Tools
You can opt out of certain third-party cookies and tracking technologies:
- Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
- Advertising Opt-out: Visit the Digital Advertising Alliance's opt-out page at optout.aboutads.info
- Network Advertising Initiative: Opt out at optout.networkadvertising.org
Mobile Device Settings
If you access our Service through a mobile device, you can control tracking technologies through your device settings:
- iOS: Go to Settings > Privacy > Advertising and enable "Limit Ad Tracking"
- Android: Go to Settings > Google > Ads and enable "Opt out of Ads Personalization"
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that can signal to websites that you do not want to have your online activities tracked. At this time, we do not respond to DNT signals or similar mechanisms, but we may do so in the future.
8. What Happens If You Disable Cookies?
If you choose to disable cookies or refuse to accept a cookie, you may still use our Service, but your access to some functionality and areas of our Service may be restricted. For example:
- You may not be able to remain logged in across browsing sessions
- Your preferences and settings may not be saved
- Some features of the Service may not function properly
- The Service may not remember your language preferences
- You may see less relevant content and advertisements
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.
Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. Your continued use of the Service after we make changes is deemed to be acceptance of those changes.
10. Contact Us
If you have any questions about our use of cookies or other tracking technologies, please contact us:
- By email: privacy{{ str_replace(['http://', 'https://'], '', config('app.url')) }}
- By visiting our contact page: https://rentaleio.com/contact
For more information about how we collect, use, and protect your personal data, please see our Privacy Policy.
Transparent About Your Data
We believe in being open about how we use cookies and tracking technologies