Documentation

Everything you need to know to get started and master Rentaleio

Getting Started

Welcome to Rentaleio! This guide will help you set up your rental business and start accepting bookings within 24 hours.

Quick Start

Most businesses are fully operational within 24 hours. Our step-by-step wizard guides you through the entire setup process.

Prerequisites

  • A valid email address
  • Information about your vehicles (make, model, year, etc.)
  • Your rental rates and policies
  • Payment processor account (Stripe or PayPal)

Account Setup

Step 1: Create Your Account

Sign up at our homepage and verify your email address. You'll be immediately redirected to the setup wizard.

1. Go to http://rentaleio.com
2. Click "Start Free Trial"
3. Enter your email and create a password
4. Check your email for verification link
5. Click the verification link to activate your account

Step 2: Company Profile

Fill in your company information including business name, address, phone number, and tax information.

Step 3: Choose Your Domain

Select a subdomain (e.g., yourcompany.Rentaleio.com) or connect your custom domain. SSL certificates are automatically provisioned.

Vehicle Management

Manage your entire fleet from a single dashboard. Add vehicles, track maintenance, set availability, and more.

Adding Vehicles

  1. Navigate to Dashboard → Vehicles → Add Vehicle
  2. Enter vehicle details (make, model, year, registration, VIN)
  3. Upload photos (minimum 3, recommended 8-10)
  4. Set your rental rates (daily, weekly, monthly)
  5. Configure availability and blackout dates
  6. Add any extras or accessories
  7. Save and publish

Vehicle Categories

Organize your fleet by category for easier management and better customer experience:

  • Economy: Budget-friendly vehicles
  • Standard: Mid-range comfort vehicles
  • Luxury: Premium and exotic vehicles
  • SUV: Sports utility vehicles
  • Van: Commercial and passenger vans
  • Motorcycle: Two-wheeled vehicles

Booking System

Rentaleio's booking system handles everything from availability checks to payment processing automatically.

How Bookings Work

  1. 1. Customer Search: Customer enters dates and location
  2. 2. Vehicle Selection: System shows available vehicles
  3. 3. Extras & Add-ons: Customer selects extras (insurance, GPS, etc.)
  4. 4. Customer Details: Customer enters personal information
  5. 5. Payment: Secure payment processing
  6. 6. Confirmation: Automatic confirmation email sent
  7. 7. Contract: Digital contract generated

Managing Bookings

All bookings appear in your dashboard calendar view. You can:

  • View all bookings in calendar or list view
  • Filter by status (pending, confirmed, in-progress, completed)
  • Search by customer name, vehicle, or booking ID
  • Modify booking dates and details
  • Process check-in and check-out
  • Record damages and additional charges
  • Cancel and refund bookings

Payment Processing

Rentaleio integrates with Stripe and PayPal for secure payment processing. Funds go directly to your account - we never hold your money.

Setting Up Payments

  1. Go to Dashboard → Settings → Payments
  2. Choose your payment processor (Stripe or PayPal)
  3. Click "Connect" and follow the authorization process
  4. Configure your payment settings (deposit amount, refund policy)
  5. Test mode available for testing before going live

Important

Payment processor fees apply (typically 2.9% + $0.30 per transaction). Check your processor's fee schedule for exact rates.

Customization & Branding

Make Rentaleio look like your own platform with our white-label customization options.

Branding Options

  • Logo: Upload your company logo (recommended size: 200x60px)
  • Colors: Customize primary, secondary, and accent colors
  • Typography: Choose from 20+ font combinations
  • Email Templates: Customize all customer email templates
  • Terms & Policies: Add your own terms, privacy policy, and rental agreement
  • Homepage: Customize hero text, images, and call-to-actions

API Reference

Rentaleio provides a RESTful API for developers who want to build custom integrations.

Authentication

API requests require authentication using an API key. Generate your API key in Dashboard → Settings → API.

curl -H "Authorization: Bearer YOUR_API_KEY" \
     -H "Content-Type: application/json" \
     https://api.rentaleio.com/v1/vehicles

Available Endpoints

  • GET /v1/vehicles - List all vehicles
  • GET /v1/vehicles/{id} - Get vehicle details
  • POST /v1/vehicles - Create a vehicle
  • GET /v1/bookings - List all bookings
  • POST /v1/bookings - Create a booking

Troubleshooting

Common issues and their solutions.

Payments not working

Make sure your payment processor is properly connected and your account is verified. Check Dashboard → Settings → Payments for connection status.

Custom domain not working

DNS propagation can take up to 48 hours. Verify your DNS records match the settings shown in Dashboard → Settings → Domains.

Emails not being delivered

Check your spam folder. If using a custom domain, verify your SPF and DKIM records are properly configured.

Need More Help?

Our support team is available 24/7 to help you succeed